Retaining your staff
by Roger Pratap, Founder, Majesticare
It’s a busy day and amidst the other zillion things you have to do, the ominous envelope from a member of staff appears on your desk. Another resignation letter. It feels like staff are dropping like flies, and good replacements are like hen’s teeth.
How many care hours are you short now? How are you going to fix this? What’s the secret to a low staff turnover? This important strategic issue is all too often subject to a quick fix. However, mastering the dark art of staff retention is absolutely vital and brings untold further benefits.
A Landmark Ruling for Providers
The magnitude of the Court of Appeal judgment in Royal Mencap Society v Tomlinson-Blake and Shannon v Rampersad  EWCA Civ 164 should not be underestimated by health and social care providers. This appeal considered the issue of backdated “sleep in” liabilities and whether “sleep in” workers were entitled to the National Minimum Wage (‘NMW’) for the time spent asleep.
After years of uncertainty over NMW requirements, the Court of Appeal has determined that only time spent awake and working should be considered as ‘working time’ during a “sleep in” shift.
So what are safe staffing levels in care homes?
CQC inspectors often criticise staffing levels during inspections which can be concerning for providers. This Ridout Report considers what the regulations say about staffing levels, CQC’s new inspection regime and practical steps providers can take to determine staffing.
Values – based interviewing: tips on how to be a winner
by Dr Richard Hawkins, Editor-in-Chief, Caring Times
Interviews for care home jobs can be puzzling because sometimes it isn’t clear what employers are looking for. Do they want someone with impressive technical caring skills or are they looking for someone touchy-feely who their residents will love?
Working in adult social care
Working in social care is about providing personal and practical support to help people live their lives. There are lots of different roles in social care depending on what you want to do, who you want to work with and where you’d like to work. You could be supporting someone with a physical disability, autism, dementia or a mental health condition. You could be working in a care home, out in your local community, in a hospital or from someone’s home (providing care in someone’s home is often called domiciliary care).
Why choose social care?
With a huge demand for workers, plenty of opportunities for progression and a job in which 96% of workers said they feel their work makes a difference, adult social care has lots to offer. It’s a very rewarding career and you can make a real difference to someone’s life. There are also lots of opportunities to progress and work with different people.