This was the very first in a series of Caring Talks organised by Caring Times, along with partners Barclays, The Regard Group and Savills. Held on the evening of Wednesday 30th May at Savills HQ, the concept of Caring Talks was to grant delegates unprecedented opportunities to hear from, and ask questions to, the leading figures in dementia, health and social care.
The care home sector is going through ‘interesting times’ which can often be reinterpreted as ‘tough times’ so more than ever there is a need for lateral and innovative thinking. In an effort to address this issue,Caring Times with the help of lateral, innovative thinkers/partners Regard, Savills and Barclays ran the first of a series of evening Caring Talks to be held in central London. The talks are designed to be stimulating and provocative, highlighting new thinking.
The topic for the evening centred round the challenge of successful leadership. The first speaker, Abi Masterson, Director of Abi Masterson Consulting showed that old models of leadership based on charisma and macho muscles are outdated. She argued that there is a need to reframe leadership and to create environments in which everyone flourishes and care is motivated to be altruistic and do the ‘right thing’.
There is a need to transform work relationships in order to transform services. Senior management should resist the pressure to act as gods or gurus who provide all the magical solutions to complex problems. Leadership is an activity that occurs within a relationship rather than being a position of formal authority such as a home manager or chief executive. There should be greater emphasis on the team and releasing the potential of each individual.
Abi’s thoughts were complemented by the second speaker, Christine Asbury, CEO of WCS Care. Over half of WCS’s homes are rated ‘Outstanding’ which is a phenomenal achievement. The key message from Christine was that there is no single magic bullet which will guarantee management outstanding homes. She was happy to share her thoughts on how WCS had achieved their success but argued that there are many different paths to success and that what was working for them today might not work for others or indeed for WCS in the future as conditions change.
Caring Times would like to thank Carole Edmond, CEO of specialist care provider Regard for her expert chairing and valuable contributions, Barclays for their much appreciated Main Sponsorship and Savills for their hospitality at their superb HQ. Readers are urged to keep an eye out for the next Caring Talks – not yet finalised but certain to be provocative and stimulating.
”I suppose at one time leadership meant muscles, but today it means getting along with people.” Mahatma Gandhi (1869-1948).
Our thanks to Abi Masterson who have kindly made this available. All work is copyright of the author.