Forum calls for reappraisal of remote operational visits
9 September, 2020
A forum of health and social care providers has called for the sector to reevaluate its scepticism for remote operational visits in the wake of the Covid-19 pandemic.
The Health and Social Care Leaders Forum, sponsored by The Access Group, is chaired by Jonathan Vellacott, executive chairman of MiHomecare and The Complete Group, and convenes to discuss the most pressing issues in social care.
The forum says that, while many care providers have previously been sceptical of the effectiveness of remote operational visits and inspections, checking sites remotely could offer a cost effective and efficient solution.
Agincare chief executive Raina Somerson said that in the past, her organisation had been sceptical of how effective remote inspections of their care homes across the UK could be but had found that they were as productive as conducting visits in person. She added that remote visits were, “in many ways more focused and more meaningful” than in-person visits often were.
The forum also discussed the role of technology in helping the sector respond to the crisis, with the expectation that digital transformation would continue at increased speed over the coming months and years.
Westminster Homecare chief executive Sushil Radia said that he and his team “have learned and moved our tech strategy forward more in the last three months than the last five years.”