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Drawing out views on services: ways of getting started

In the second of a three-part series on Hearing the Voice of People with Dementia (a project exploring the process of staff, rather than outside researchers, undertaking service user consultation work with people with dementia), Kate Allan focuses on the types of approach staff developed and used to encourage clients and residents to express their views about services.
Author/s: Kate Allan
Vol: 9, Issue: 1, pp23-25

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